Soap Info
What makes LathOm soaps different?
LathOm soaps are handcrafted with 100% all-natural ingredients, blending nourishing oils and vibrant botanicals to soothe your skin, reduce irritation, and promote a healthy glow. Each bar is made with intention to enhance mindfulness, offering a calming experience for both body and mind.
Are your ingredients really all-natural?
Yes, we use only 100% all-natural ingredients like palm oil, coconut oil, shea butter, and essential oils, avoiding synthetic additives. These pure components nourish your skin and support mental well-being with their natural scents and textures.
Are the colors in your soaps natural?
Yes, all colors in LathOm soaps come from natural powders and clays, like spirulina for green, turmeric for yellow, and madder root for red. These natural hues not only beautify your bars but also offer skin-nourishing benefits
Can I use LathOm soaps on sensitive skin?
Yes, our soap is made with sensitive skin in mind. Our all-natural ingredients, including colloidal oatmeal and gentle clays, are chosen to soothe sensitive skin, reducing irritation.
Shipping
How long does shipping take?
Orders are typically processed within 1-2 business days. Shipping takes 2-7 business days within the U.S. via USPS standard service
Do you ship internationally?
No we only ship within the United States at the moment.
How much is shipping?
We offer flat-rate of $5 for all orders.
Payments
What payment methods are accepted?
We accept major credit cards (Visa, Mastercard, American Express), Google Pay, and Apple Pay for a secure and convenient checkout experience, ensuring your mindful purchase is hassle-free.
Is it safe to pay on your website?
Yes, your security is our priority. We use encrypted payment processing to protect your information, allowing you to shop with confidence and focus on the peace of your LathOm experience.
What if there’s an issue with my payment?
If you encounter a payment issue, please contact us with details (e.g., error message). We’ll work to resolve it promptly, ensuring you can enjoy your LathOm soaps without delay.
Orders
How do I track my order?
Yes. You will receive an email with tracking information once your order is processed. You can also view your tracking in the My Account page
How can I return a product?
If you need to return an order, contact us within 7 days of delivery. We’ll provide instructions for a return, ensuring a smooth process while honoring your mindful connection to our products.
Do I need an account to place an order?
No you can check out as guest with the option to create an account at checkout. Having an account creates easy access to past orders and tracking information.
How can I cancel my order?
We process orders quickly, so changes or cancellations are possible only within 24 hours of placing your order. Contact us immediately, and we’ll do our best to assist.